We developed the SmartClaimz platform – a UK-based company helping businesses recover money from expired and unredeemed Groupon vouchers. Alongside the website, we created a full digital presence and communication ecosystem to support their business launch and customer engagement:
🎨 1. Logo & Branding Materials:
A professional logo and visual identity were designed to convey trust, expertise, and innovation in financial recovery.
🖥 2. Website Design & UX:
A modern, responsive website with a clear value proposition and smooth navigation, tailored to SmartClaimz’s target audience of UK merchants.
🎬 3. Whiteboard Explainer Video:
We scripted, designed, and produced an animated whiteboard video with a professional voice-over artist—explaining SmartClaimz’s process in a simple and engaging way.
📞 4. VOIP Landline & Customer Support:
Set up a dedicated VOIP business line for new customer inquiries, ensuring reliable communication with merchants across the UK.
💬 5. Live Chat with Automated Triggers:
Integrated chat support on the website with automated triggers, providing instant answers to FAQs and improving lead conversion.
🔐 6. Domain, SSL, Email & Hosting Setup:
We managed the technical infrastructure: domain registration, SSL security certificates, professional email setup, and hosting with backups.
🌐 7. SEO & Content Optimization:
On-page SEO and keyword-focused content were applied to help merchants discover SmartClaimz through Google search.
📊 8. Google Analytics & Tracking Setup:
Connected Google Analytics and performance tracking tools to monitor traffic, optimize campaigns, and measure conversions.
📄 9. Legal & Compliance Pages:
Created professional privacy policy, terms & conditions, and cookie pages, ensuring GDPR and ICO compliance.
📢 10. Marketing Collateral & Outreach:
Developed email templates, outreach materials, and client-facing documents to support SmartClaimz’s merchant onboarding strategy.
This project combined branding, design, marketing, and technical infrastructure to bring a completely new business idea to life. With SmartClaimz, we didn’t just build a website—we built an entire digital ecosystem that helps the company grow, connect with merchants, and establish credibility in the UK market.